Skip to content

Website improvements

← Help & Advice | Give us feedback | British Newspaper Archive

How can we improve The British Newspaper Archive?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

5 results found

  1. Send reminder prior to renewal so I can check and cancel if wanted

    Untick the auto-renew subscription by default.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    6 comments  ·  feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Page layout

    Could you move the question mark away from the bottom right hand corner as it gets mixed up with page scrolling!

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. lower prices

    bring your monthly price down

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Please redesign your website - it's not user friendly

    Your website has clearly been designed by website designers without any clear reference to your potential user's needs.

    There must be somewhere on your website that says 'Continue my subscription until I cancel it'. On the front page where you can opt for monthly subscription there is no mention of this UNLESS you continue to scroll down. Why would a user need to scroll down to reveal this caveat? It should be stated alongside the subscription panel.

    To cancel my subscription I'm asked to go to 'My Account'.

    I attach an extract of what I see when I go to…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Closed - Declined  ·  AdminThe British Newspaper Archive (Head of Data Development, The British Newspaper Archive) responded

    Hello martin,

    Thanks for your feedback. We feel that the appropriate place for this information is on the payment page – the homepage is designed as an entry point into the service and is focussed on showing people what we have and what they can do with it. You’ll find this information about continuous membership & cancellation here: https://www.britishnewspaperarchive.co.uk/payments/subscribe?Gift=False, just one click away from any page on the website.

  5. pictures

    It would be good to have a pictures section if one is not already on site

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Closed - Declined  ·  0 comments  ·  feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?

Website improvements

Categories

Feedback and Knowledge Base

(thinking…)