Website improvements

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  1. Better editting facilities required

    I use a Windows 10 desktop and have two screens attached. How can I split the original image of the newspaper onto one screen, and leave the OCR text box to fill up the second screen? The small postage stamp sized OCR box currently provided makes editing text very difficult, with continual scrolling required.

    4 votes
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    1 comment  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. Don't take payments without explicit consent

    Don't automatically sign customers up to monthly subscriptions and have them end this with a fairly well-hidden tick box. It's disingenuous. Be more honest about the payment system.

    8 votes
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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  4. 3 votes
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    1 comment  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  5. Zooming feature

    I've just rejoined after a couple of years away... maybe it's because I am using Chrome now but when I zoom in to read a highlighted result, I cannot move the page around so the highlight if off the screen... I do not want to have to make a pdf of every result, however tangential to my research! Maybe there should be arrows/ + and - signs, for zooming/navigating a page that are not appearing on my screen? I am having a similar issue on ancestry so it maybe a browser issue

    14 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. No suggestion at all. Just please give me a simple way in which to express my now frustration in trying to send you a message to say that

    Just get back to me - I've written a message, and keep receiving these silly empy message boxes instead of moving on

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Dorset Echo

    Please digitise the Dorset Evening Echo...

    7 votes
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    1 comment  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  8. Previous/next result

    Add ‘Previous result’ and ‘Next result’ links to each page shown from a list of search results, so that it is not necessary to return to the results list before viewing the next result. The Times Digital Archive already has this facility.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bookmarks

    Your bookmarks tab now comes up with the list in blue and is difficult to read. The print is small which makes it worse. I have a lot of bookmark folders and find it also difficult to scroll down beyond a certain point.

    2 votes
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    1 comment  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug: not logged in and "anonymous" on the Help and Advice pages?

    Even though I am logged in under my BNA account on the website, and my name shows at the top of the screen, as soon as I click "Help & Advice" this disappears and I only see "Sign-in". Attempting to post a comment asks me to sign in, but using my email address just shows me as "anonymous". Returning to the BNA home or search screens shows that I am still signed in under my correct BNA account. Why don't I remain signed in and automatically post comments under my BNA account name in the help and feedback sections?

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bookmark feature is unusable on mobile device

    Hi. Really enjoying the site. But when I try to bookmark a search result on my mobile device, the box displays partly off the screen. This means I can't click to save the bookmark. See attachment.

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  12. Problematic search facility

    I'm struggling with your search facility. (8 and 9 July) I click to view an item returned by the search and it insists on taking me to the sign up for a subscription page! I joined you last week & paid for one month. Help!

    1 vote
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  13. could you put the dates/title of the newspaper being read in a fixed position sonewhere.

    could you put the dates of the newspaper being read in a fixed position sonewhere. I am fed up of having to scroll back up t the top to confirm the date and title of the page I am looking at

    3 votes
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  14. Subscription renewals

    A decent way of renewing subscriptions, as you have a failed and useless system at present.

    13 votes
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    2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →

    The idea of making the number of days left on your subscription is a great one and we will add it to the list. Val – when a subscription renewal fails, it is usually because the card you used has expired and you’ve been issued with a new one. Get in touch with Customer Support for help adding a new card. We will look at adding a facility for you to add a new card yourself in future.

  15. Sneaky behaviour

    Be a bit more obviously upfront about what people are signing up for.

    8 votes
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  16. A Timeline, simple base line of world/UK event dates occurring at, or near the atricle date

    Place the articles in some kind of timeline, a simple baseline graph idea would help I suppose. I don't have a plan but whenever I find an article concerning an ancestor it would help to picture the time he was living in - who was on the throne, world action concerning Britain etc.

    6 votes
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    Pending - For future development  ·  0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    Open - Planned  ·  0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  18. "View" box does not display on small / mobile screens

    Millions - especially the young - are accessing sites like yours via smartphone. And your site is already ALMOST there - but not quite! Having found the articles I wanted, I was blocked at the very last stage - clicking on "view" - because the box mentioning credits was too large to fit on the screen of my phone, could not be modified, and made it impossible for me to click further (I am using Safari on an iPhone 6). So close! What about modifying that box so that it is smartphone-compatible? Thanks!

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. when I try to see apage using Mozilla I get "Sorry, there has been a unexpected error, please refresh. If the error continues please conta

    When I try to use the site with Mozilla Fire fox I get "Sorry, there has been a unexpected error, please refresh.
    If the error continues please contact our support team." Why is that?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. BOX

    Move this box out of this corner

    1 vote
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    2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
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