Viewer bug with touch screen and Chrome browser
There is a fault with the BNA page viewer when running in Chrome (60.0.3112.101 64-bit ) in Windows 10 (1703 Creators Update) on a machine with a touch screen (Dell XPS 15-9560). Instead of the initial "Desktop view" with floating cross-bar navigator, the view immediately switches into the full-screen view, but with the "Back" "Desktop View" "Full page view" "Zoom in" and "Zoom out" buttons instead of the full floating crossbar navigator. It is possible to zoom in with the zoom button, or by double-tapping on the touch screen, but the image cannot be panned using the mouse, only the touch screen. Clicking the "Desktop view" button does return to the previously skipped webpage view, but once again the navigator crossbar menu does not appear and the image cannot be panned/dragged using the mouse. This seems to be an incompatibility between the BNA image viewer and Chrome and a touch screen. Disabling the touch screen restores the correct behaviour, as does using an alternative browser such as Microsoft Edge.
While moving and packing for relocation people generally consider various silly
mistakes that lead to a problem at later stages of moving. So avoid these mistakes with movers.
Disabling the touch screen on an HP Envy does not solve this annoying problem.