How can we improve The British Newspaper Archive?

← Website improvements

Subscription renewals

A decent way of renewing subscriptions, as you have a failed and useless system at present.

13 votes
Vote
Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
mail shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Pending - For future development  ·  AdminThe British Newspaper Archive (Head of Data Development, The British Newspaper Archive) responded  · 

The idea of making the number of days left on your subscription is a great one and we will add it to the list. Val – when a subscription renewal fails, it is usually because the card you used has expired and you’ve been issued with a new one. Get in touch with Customer Support for help adding a new card. We will look at adding a facility for you to add a new card yourself in future.

Show previous admin responses (1)

2 comments

Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Anonymous commented  ·   ·  Flag as inappropriate

    When I open the page to enjoy some BNA research I can see nowhere that indicates the number of days my annual subscription still has to run. There seems little point in telling me I'll receive an answer in X days. I may run out of time before X days expires.
    Why not add a line at the SIGN IN point showing me the information?

Website improvements: feedback

Categories

Feedback and Knowledge Base

(thinking…)