In the window for saving a bookmark, the drop-down menu showing the folders that I have created helpfully includes in brackets the number of items in that folder. However, when we go to our saved bookmarks section, the list of folders down the left-hand side does not have this feature. It would be handy to show the number of items in each folder in brackets here too.

The feature allowing search results to be sorted by publication date instead of 'relevance' is very useful. It would also be extremely useful if there was the same option to sort our saved/bookmarked items into publication date order. At present it seems they are sorted by the time the user saved them, which is usually fairly arbitrary. Other sorting orders (like by publication title) might also be helpful.

I'm finding that I'll read an article, go back to my search, go to the next search page, and that same article will be on that search results page as well. For example, stories from 30 July 1894 are repeating in the same search session before moving onto 31 July 1894. The first screenshot is of the story on page 3 of my search results, the second screenshot image is of the same story on page 5.

Having paid for one month UNLIMITED access, I've had nothing but hassles. When I wish to open and view a page to READ the text, your systems reverts to a page giving me subscription options! What is the point of having accessed the site by logging in if your syetem takes me for another sucker and fails to let me actually use the time I have paid for?
So SICK this am that I'm turning to read hard copy of the London Illustrated News of 1843. You owe me compensation and must get real with simplified access and searching

More major titles please.

After downloading it seems impossible to identify the newspaper you have selected. Or am I doing something wrong

Search criteria for emigration and ship passenger lists.

There does not seem to be any mechanism for reporting scanning errors, particularly where the scan has picked up lines from across several columns at once.

More than just the 4 current years for the Chatham News

In mobile device site is not fully adaptive
From: https://www.assureshift.in

Leitrim Guardian

Browsers often seize up and each one has its own characteristics and advantages when viewing the website. It would be useful to open different browsers at the same time to view the site instead of receiving the message: Login failed - user is already in use.

Go back to the old version of the website. Thanks to the meddling of the programers I have lost all my saved articles. Years of research gone in a flash. I am not amused at all. What are we paying these people for? There is no 24 hour technical access to support so on weekends or evenings I can not get any one to look at the problem. Most websites have a 24 hour suport line why not BNA? Cheapskates.

I cannot find the "show text" tab. I have been using your site for years and loved it. The new improved version is impossible.

Clacton Essex newspapers
Gazette and Times

I would like to see more newspaper coverage for the north east. There is some Northern Echo coverage, but would really value a broader date range.

Put dates on when ideas were submitted. It's impossible to tell whether something is recent or old.

Improve the search facility so you can select a county of interest and obtain all publications within the county. You may not know the specific place of an event but can often narrow it down to a county.

Provide a technical support section to your website