Website improvements

How can we improve The British Newspaper Archive?

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  1. Problematic search facility

    I'm struggling with your search facility. (8 and 9 July) I click to view an item returned by the search and it insists on taking me to the sign up for a subscription page! I joined you last week & paid for one month. Help!

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Morpeth Herald

      More years for the Morpeth Herald.

      3 votes
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        0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
        • could you put the dates/title of the newspaper being read in a fixed position sonewhere.

          could you put the dates of the newspaper being read in a fixed position sonewhere. I am fed up of having to scroll back up t the top to confirm the date and title of the page I am looking at

          3 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Sneaky behaviour

            Be a bit more obviously upfront about what people are signing up for.

            8 votes
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              0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
            • when I try to see apage using Mozilla I get "Sorry, there has been a unexpected error, please refresh. If the error continues please conta

              When I try to use the site with Mozilla Fire fox I get "Sorry, there has been a unexpected error, please refresh.
              If the error continues please contact our support team." Why is that?

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Place and pics

                Photos with location

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • "View" box does not display on small / mobile screens

                  Millions - especially the young - are accessing sites like yours via smartphone. And your site is already ALMOST there - but not quite! Having found the articles I wanted, I was blocked at the very last stage - clicking on "view" - because the box mentioning credits was too large to fit on the screen of my phone, could not be modified, and made it impossible for me to click further (I am using Safari on an iPhone 6). So close! What about modifying that box so that it is smartphone-compatible? Thanks!

                  3 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • A Timeline, simple base line of world/UK event dates occurring at, or near the atricle date

                    Place the articles in some kind of timeline, a simple baseline graph idea would help I suppose. I don't have a plan but whenever I find an article concerning an ancestor it would help to picture the time he was living in - who was on the throne, world action concerning Britain etc.

                    6 votes
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                      0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    • BOX

                      Move this box out of this corner

                      1 vote
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                        2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • Subscription renewals

                        A decent way of renewing subscriptions, as you have a failed and useless system at present.

                        13 votes
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                          2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →

                          The idea of making the number of days left on your subscription is a great one and we will add it to the list. Val – when a subscription renewal fails, it is usually because the card you used has expired and you’ve been issued with a new one. Get in touch with Customer Support for help adding a new card. We will look at adding a facility for you to add a new card yourself in future.

                        • Individual paper updates

                          I would like the ability to 'subscribe' to select papers. What this means is that I will be notified by email or message if my selected papers are updated with new issues, and notified which editions have been added.

                          2 votes
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                            0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                          • Improve resolution of PDFs, or just let us download the original image

                            The PDFs we get to download now are in some cases completely unreadable because the image resolution is far too low. This is especially disappointing when you save the PDF, and come back to do some work from it later on only to find it's a unusable.

                            Why can't we download high resolution images instead?

                            61 votes
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                              11 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • Improve usability and navigation

                              I tried to give you feedback but the text box for feedback is so tiny I resorted to screenshots in a PDF file to demonstrate.

                              Although I love the content on this site and am happy to pay for the digitization of new papers, the usability of this site needs improvement.

                              11 votes
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                                1 comment  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                              • Highlights

                                Include a highlight function for downloads.

                                1 vote
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                                  1 comment  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • The Gloucester Citizen File Needs Correction

                                  Unfortunately the Gloucester Citizen archive contains content errors. The 1896 editions are for a weekly paper based in the eastern counties while 1913-19 contains the weekly London finance sector paper of the same name.

                                  1 vote
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                                    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 'My Research' list too long to access

                                    I have all my family names as separate folders, but now the list is too long to access - any ideas on how I can get to the end of the list to revisit items I have saved?

                                    1 vote
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                                      2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Highlighted articles

                                      I'd like to be able to download and/or print a page that highlights articles of interest as they appear on the screen.

                                      1 vote
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                                        2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                      • rewards for repairing OCR efforts

                                        a reward system for repairing defective OCR results

                                        5 votes
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                                          0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Reporting errors to you

                                          An easier way to report errors to you. I've found pages that won't open, the OCR being nearly non existent, the OCR covering a different article on another page, the OCR not opening. When I have reported these errors in the past all I receive back is a standard reply regarding the OCR will have errors and not responding to my specific point.

                                          26 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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