The name I search ends with an 's' but your search engine changes it to apostrophe s. This bring up thousands and thousands of irrelevant searches. Why is it changing what I type in?

When searching, you often find many copies of the same article or advert in different newspapers - and then spend some time choosing the best one to bookmark. It would be useful to be able to label the “rejected” ones so you know you have already looked at them. This could simply be a second type of bookmark in another colour, say. (Even better would be to then be able to exclude these articles from future searches.)

I think at present letters to the editor are listed under 'Articles' but it would be useful if they were their own sub-section. Would be useful for researchers interested in local feeling on particular topics

Your detail for this newspaper cites an unknown publisher. The publisher and owner of this newspaper was Joseph Woodhead and Sons Huddersfield, owners and publishers of its parent newspaper The Huddersfield Examiner, 1st issued 06/09/1855, and which became The Huddersfield Daily Examiner on 28/01/1871. The first issue of the Hudds Daily Chronicle was on the following Monday morning 30/01/1871. My Father worked for the Woodheads for 37 years, mostly as Sports Editor

ability to select and enlarge articles for printing

You have put it in the wrong county. it should be Shropshire - not isle of Wight

Ideally, we should be able to set options for searching withouth having to reset every time we open up. As an historian I find it is frustrating that the default option is 'relevance' when 'date earliest' would be better. Recently, the website has taken to reverting to relevance at the drop of a hat which is frustrating in the extreme.

It would be really useful to be able to sort bookmarked articles in the same way you can search results. Like a lot of researchers, I bookmark a lot of articles for future reference and find it frustrating that they are saved in the order you bookmarked them with no way of re-sorting them. The search function for bookmarked articles is very useful, but it would be great to be able to sort alphabetically and by article date as well.

Search by place include options for small towns like Tadcaster but not a large town like Croydon, it allows search by London but not for counties.

Make it possible to search using YOUR digital folder and image number. I have both of those items but cannot use them on this site. Pitiful. My first experience here has, so far, left me with no interest in your paid services.

Advanced search should offer a way to turn off boolean search operators like AND and OR. I am searching for an exact phrase that contains the word 'and', and it gets turned into the operator AND every time, making it very tricky to search for this phrase.

When I try to assign an existing bookmark to a new article, the drop-down list is seemingly in random order (perhaps of date created) rather than alphabetical. This leads to endless scrolling and trying to find the right one - even if I can remember if it exists - and often the creation of similar duplicate bookmarks. Can the drop-down list be made to appear alphabetically, as it does in the side bar?

It would be very useful to know how many matches within an article there are for the search criteria entered.

Some titles appear when an otherwise identical search is conducted in two or more distinct periods. (It may be that some titles are omitted but this cannot be tested by the user). The problem was first reported to you many months ago but remains as at 25 Sept.2017. Users should not be reliant on this search facility until you can advise the problem has been corrected.

API access for developers

I would like to limit my search to a specific newspaper.

I am looking for an article in the Western Gazette, published Friday 12 December 1902 and was pleased to find it listed on your website. However, having paid my subscription and started to look at the pages, I discovered that this is the "Bournemouth, Hants & E.Dorset Edition", which I soon realised is of no use to me as the article I am looking for relates to Yeovil. Your search criteria do not specify the Edition and the results are therefore inaccurate and misleading, so I have wasted my time and money.

My actress ancestor has 75 pages of results , but when I go back to the saved search, I can't go straight to where I left off before (say page 54). I have to go to page 10, then 20,and so on,up to 50, then forward 4 singly, waiting ages for each page of results to load.(Tedious).We should be able to go directly to a specific page.

Please can we have the entire copy of each edition of the Hastings & St Leonards Observer. I am a paid up user and am researching suffragettes in Hastings. However, the site only seems to have the first 4 pages of the editions (1870-1914) that I am looking at.