Website improvements

How can we improve The British Newspaper Archive?

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  1. What is going on ......... I paid for 1 month - the next popup says no money was taken please try again iand I now find I have paid for 2 m

    WHAT IS GOING ON... confirmed I have paid for 1 month. the popup says no money taken please try again - I now find I have paid for 2 months....... |It is not good enough.........please reply to my message.
    Also it has taken me about 30 minutes to even log in..........
    |You say 'it is fast and secure' it maybe secure, but it certainly is not fast.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Publish a list of public tags

    Please publish a list of your public tags on this website

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Save a single article

    I have been reading for a couple of years that you hope to make it possible to save a single article instead of a whole page but I haven’t seen any progress in providing this, are you actually going to provide this option? it is why I let my subscription lapse, I would rejoin if this was sorted.

    10 votes
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  6. Honor Your Promotions - 3 Free pages

    When you have a promotion ie:
    sign in and get 3 pages for free before 7 may 2108

    It would be nice if this actually happened
    And it would be nice if you answered emails quering that it has happened..

    If you are going to run a promotion - Honor it.....

    I am still not able to see 3 free pages

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. wasted £20

    Find what the customer wants and if you have it BEFORE taking money

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Give me the discount!

    I am asking for help. A few weeks ago I took out another subscription and paid the full asking price - a few hours later I received an email that went on about getting 30% off for being a loyal customer. Your response was to ask me to send a copy of the relevant email - this surprised me as surely you know what the hell is going on in your own organisation. My email have kept bouncing. I have decided to try informing you through this method. A screen shot of the email is attached.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Other titles

    Southall Gazette, Middlesex Chronicle, anything Middlesex Thanks

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. 6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Home page

    Simplify the home page of the web site.

    1 vote
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  12. Info on great

    Am looking for photographs, or any other info re my greatgrandfather GEORGE LEE 1854-1931 WHO WAS AN AWADW AND George 1853-1931 wINNING gardener and curator of the Torquay nATURAL hISTORY sOCIETY mUSEUM.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. issues with search

    The Search Facility does not find words searched. I have had to individually search papers to find what I am looking for. The text I have looking for is in the papers but does not get found on a search.

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  14. MORE TITLES COVERING 70'S & 80'S FOR THE MIDLANDS AND HOME COUNTIES

    More papers from the Home Counties and Midlands for the 70's and 80's from areas in Beds, Bucks, Herts, Northants, Leicestershire, Hampshire, Derbyshire, Nottinghamshire.

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  15. clear option to upgrade when renewing sub

    allow for renewal upgrade through your account to ensure archive is not lost. At present only option is auto renew, but I don’t feel secure that that click leads to option of upgrade? It’s not clear as presented.

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stop the Stupid Drop Down Panels

    I am paying to do research at the British Newspaper Archive. It's not a video game nor an entertainment for me.

    I do not need to have a drop down panel repeatedly appearing, (especially over the menu bar), and suggesting that I "Search the archive"!

    It's a nuisance! Or, do the people at the British Newspaper Archive not have the intelligence to realize it? It is not much better than to have some library worker interrupt people who are reading a book, "Would you like a book to read?" That idiot would be tossed out of a job, very soon;…

    4 votes
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  17. Preston Guardian

    Preston Guardian ran for over 100 years covering the Central Lancashire area.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Moving bookmarks

    Make it easy to move saved searches to other files

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  19. Thank you, and more please

    More editions of Pearson's Weekly from 1911 onward please. :)

    1 vote
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Where is the Shibboleth/Athens sign in page?

    Where is the Shibboleth/Athens sign in page?

    1 vote
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