having used the new additions every week to see what had been added I now find the new system unuseable

Please add all the missing years for The Mid-Sussex Times newspaper.

It has been over a year since you first made it available! The main years to add first are 1914-1918.

These years are ALL available as I purchased them many years ago from the then British Newspaper Library on CD-ROM & DVD; unfortunately they're not in a searchable pdf format.

These years are also available at our local West Sussex Reference Library and they are on searchable DVD's.

In mobile device site is not fully adaptive
From: https://www.assureshift.in

Leitrim Guardian

Browsers often seize up and each one has its own characteristics and advantages when viewing the website. It would be useful to open different browsers at the same time to view the site instead of receiving the message: Login failed - user is already in use.

Go back to the old version of the website. Thanks to the meddling of the programers I have lost all my saved articles. Years of research gone in a flash. I am not amused at all. What are we paying these people for? There is no 24 hour technical access to support so on weekends or evenings I can not get any one to look at the problem. Most websites have a 24 hour suport line why not BNA? Cheapskates.

It would be very useful if you could include 'proximity indicators' as part of the search process. e.g. 'home n10 wife" that would show any cases where 'home' and 'wife' appeared within ten words of each other.

It would be good to have the Western Luminary of Exeter, published first half C19. It was really reactionary!

What has happened to what was once a perfectly usable site?? I am finding it virtually impossible to find any information and it has now become a nightmare to use. I certainly won't be renewing my subscription if this is the new way of doing things as it is just an utter waste of valuable time.

I cannot find the "show text" tab. I have been using your site for years and loved it. The new improved version is impossible.

I must seriously complain about misleading subscription terms, since nothing has been done about previous complaints. I enrolled for one month, as it says in the title, intending to enrol again on a yearly basis later in the year. I find that you have been deducting a monthly fee over 4 months, although I only signed up for 1 month. You should head it correctly as "monthly" subscription. I am astonished that a British Library 'service' should stoop to this level and will seriously consider reporting this to the proper authorities if you do not alter this misleading heading.

Clacton Essex newspapers
Gazette and Times

The new interface as of May 16, 2017 (US Pacifc) is practically unusable. The old interface worked quite well; the new one lost features: I am no longer able to drag the page into position, nor can I zoom in and out with the mouse wheel.

complete and center the article I am exploring?

I would like to see more newspaper coverage for the north east. There is some Northern Echo coverage, but would really value a broader date range.

Get 'exact match' to work as expected. At present, a search for 'John Beare' may return occurrences of 'bear', 'bearing', etc., and also show 'John' and 'Beare' when they occur separately rather than together.

Put dates on when ideas were submitted. It's impossible to tell whether something is recent or old.

Improve the search facility so you can select a county of interest and obtain all publications within the county. You may not know the specific place of an event but can often narrow it down to a county.

Provide a technical support section to your website

Allow to pick 2 or more areas on the map to be searched.