Website improvements
30 results found
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I have an unlimited account. So far this morning twice a search has left me on a blank page with "no data available" message.
HELP! I have an unlimited account. Twice this morning searches resulted in blank pages with "no data available" statement. Twice again on another search I got the message to tell you that there was error "viewer/bl/00000346/18740701/021/00003." What now????!!!! Brenda Turner
1 voteNow fixed!
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A more efficient website. I struggled for half an hour to move the page of a newspaper and it did not work.
MAKE this site easier to use. We have paid for a month sub and will be claiming this back, as the site did not assist in our research whatsoever.
1 vote -
Answer your messages still waiting for a reply after five days
still not had a reply to a message I sent five days ago
1 voteHello Robin,
We’ve just sent you a mail about this!
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Newspaper found on ipad access but not on main Mac
Have pages from The Yorkshire Telgraph and Star for October 1914 found using my iPad at home but when I go to the main home computer this title is not even in the list of newspapers! What's happening?
1 voteThis is strange – we are not aware of this newspaper – is there any chance it could be http://www.britishnewspaperarchive.co.uk/search/results?newspaperTitle=Yorkshire%20Post%20and%20Leeds%20Intelligencer
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1 vote
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Hi. I do not like the fact that your website has as a default the automatic renewal of monthly membership. I
I subscribed for one month and then found that the subscription renewed without my permission. This is not good enough. I have cancelled the auto renew but should not have had to. Please correct. You state that this has been done, but it is obviously not clear still.
1 voteHello there,
This should now be clear. The first place that this is mentioned is on the subscription page itself. There is then very clear wording in the confirmation email that you receive when you make a purchase, including instructions for now to turn off continuous membership. Please let us know if you received a purchase confirmation email which did not contain this information and we will investigate!
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Voting on Scanning Priority
Catalog of Newspapers and available periods stoed (physically) at BL - with an option at the archive site to subscribers to vote for next batch of scanning (paper/time period)... ie. the people paying for access have say in priority
1 voteYou can now do this via the “Newspapers we should add next” ideas board. In terms of seeing what is available at BL, this is slightly challenging, but please work on the assumption that anything which receives a lot of requests will be investigated by us to determine what holdings are readily available
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List of titles not yet online
Can we please have a list of titles not yet online, for reference?
0 votesTo a certain extent, the list of titles not yet online is simply any newspaper published within the UK up to the present day and Ireland up to 1920. However, a good source is the British Library’s catalogue which details their newspaper holding – we hope this is useful! http://explore.bl.uk/primo_library/libweb/action/search.do
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Blue boxes
I would like to suggest you stop using the blue boxes the highlight the search terms used when viewing a article. Sometimes it blocks out the entire word and makes it harder to read.
0 votesHello, you can turn this on and off from the image viewer: just use the “hide search terms” button on the left of the viewer!
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Larger windows to view articles
Enlarge window to view articles.
0 votesHello,
You can make the image viewer go full screen which will help with this.
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