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How can we improve The British Newspaper Archive?

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31 results found

  1. Why have my Blue Boxes disappeared. How do I get them back ? A 2014 answer says use the 'hide search terms' button, but I can't find it !

    Why have my Blue Boxes disappeared. How do I get them back ? A 2014 answer says use the 'hide search terms' button, but I can't find it !

    1 vote
    Closed - Completed  ·  1 comment  ·  feedback  ·  Admin →

  2. How 'pages remaining' are calculated

    I had a bad experience using the site today. I found the article I wanted but when the system took me to the newspaper I couldn't find the specific article. I then seemed to run down my page view allowance of 40 pages in no time at all. I think the page view option should just charge once a page is selected and printed. Any chance of a refund this time as the system didn't even send me to the correct newspaper page.

    1 vote
    Closed - Completed  ·  1 comment  ·  feedback  ·  Admin →

  3. Country Life

    I am still unable to access any articles in Country Life. I can access everything from all other publications. What is the issue and when will it be fixed?

    1 vote
    Closed - Completed  ·  0 comments  ·  Admin →

  4. Proposal for Enhancing The British Newspaper Archive

    Hello esteemed community and The British Newspaper Archive administration!

    I'd like to share an idea for further improving our newspaper archive https://blog.britishnewspaperarchive.co.uk/2023/12/20/one-million-new-free-to-view-pages-join-the-archive/. We all value access to historical information, and I've been thinking about how to make this experience even more convenient and beneficial.I believe that enhancing the search system could make our interaction with the archive more efficient. I suggest adding advanced search options, such as filters for date ranges, specific newspapers, and regions. This would help users find information more quickly and accurately, making it easier to navigate and utilize the archive.

    I'm eager to hear your…

    1 vote
    Closed - Completed  ·  0 comments  ·  feedback  ·  Admin →

  5. The newspapers you already claim to have on your site

    Such misleading information your system has about what dates are covered.

    It says you have Cambridge Independent Press 1839 - 1950, BUT YOU DO NOT. Only the odd year after 1900.

    Again, Cambridge Daily News 1889 - 1994 but not all years.

    It is astoundingly annoying to realise that the reason I cannot find an item is that you are missing those years. Especially when I found so much on a free weekend at newspapers.com!

    1 vote
    Closed - Completed  ·  1 comment  ·  Admin →

  6. BNA Library Access at Home

    During the current lockdown, many public libraries that offer Ancestry and Find My Past but only in library buildings (which are now closed) are offering the same service to library members in their homes. You just have to log in to your library account, and then enter the username and password you are given.
    How about the BNA doing the same thing?

    3 votes
    Closed - Completed  ·  0 comments  ·  Admin →

  7. Frequent email tips rather than news of how many more papers have been added

    Frequent emails "How to Search" tips. I spend hours trying to get the right combinations of search term(s) into the correct box(es) that will render desired hits.

    1 vote
    1 comment  ·  Admin →

  8. Sort you payment page out. It does not work. !!!

    2 votes
    2 comments  ·  Admin →

  9. £1 subscription probkems

    I'd like to get an £1 subscription please. I had one last time it was offered, but don't seem to be able to get another today. And now it will soon be too mater to be able to get one. Advice please.

    1 vote
    4 comments  ·  feedback  ·  Admin →

  10. Improve resolution of PDFs, or just let us download the original image

    The PDFs we get to download now are in some cases completely unreadable because the image resolution is far too low. This is especially disappointing when you save the PDF, and come back to do some work from it later on only to find it's a unusable.

    Why can't we download high resolution images instead?

    98 votes
    Closed - Completed  ·  22 comments  ·  feedback  ·  Admin →

  11. Try installing a subscription payment system that works. I've tried twice today, failed and now given up!

    30 votes
    8 comments  ·  Admin →

  12. All titles

    Allow us to vote on a full list of available titles to add to the site !!

    2 votes
    0 comments  ·  feedback  ·  Admin →
    Closed - Completed  ·  The British Newspaper Archive responded

    Hello,

    You can vote on any title you like using the “newspapers we should add next”. As long as it is a title from Britain & Ireland (up to 1920) it should in theory be available to us.

  13. List of titles not yet online

    Can we please have a list of titles not yet online, for reference?

    0 votes
    0 comments  ·  feedback  ·  Admin →

  14. Enable me to unsubscibe

    1 vote
    0 comments  ·  Admin →
    Closed - Completed  ·  The British Newspaper Archive responded

    Hello there,

    You can unsubscribe from our emails at any time via the “My Account” area of the website! get in contact with Customer Support if you are having any problems and they will be happy to help!

  15. I have an unlimited account. So far this morning twice a search has left me on a blank page with "no data available" message.

    HELP! I have an unlimited account. Twice this morning searches resulted in blank pages with "no data available" statement. Twice again on another search I got the message to tell you that there was error "viewer/bl/00000346/18740701/021/00003." What now????!!!! Brenda Turner

    1 vote
    2 comments  ·  feedback  ·  Admin →

  16. A more efficient website. I struggled for half an hour to move the page of a newspaper and it did not work.

    MAKE this site easier to use. We have paid for a month sub and will be claiming this back, as the site did not assist in our research whatsoever.

    1 vote
    Closed - Completed  ·  1 comment  ·  Admin →

  17. Focus resources on more titles/editions, not website improvements

    While it is commendable that you want to improve the user experience, for those of us sorely missing key titles or editions from the site, it would be better to focus resources there. I'd rather not have these bells and whistles that people are asking for, if it means I can have more titles/editions on the site, especially from under-represented parts of the country. If the title I want is not covered, it doesn't matter how improved your search facility is!

    3 votes
    0 comments  ·  Admin →
    Closed - Completed  ·  The British Newspaper Archive responded

    Hello, the two teams that perform these roles have completely different skillsets and are based in different locations so swapping staff would have no effect on the number of pages added. We are constantly looking at ways of upping the number of pages we publish and should have some healthy jumps in the amount of material published over the coming year.

  18. Blue boxes

    I would like to suggest you stop using the blue boxes the highlight the search terms used when viewing a article. Sometimes it blocks out the entire word and makes it harder to read.

    0 votes
    3 comments  ·  feedback  ·  Admin →

  19. password

    Get the password reset working. I sign up over a week ago and still can't sign in. no one has replied to my email.

    1 vote
    Closed - Completed  ·  2 comments  ·  feedback  ·  Admin →

  20. Answer your messages still waiting for a reply after five days

    still not had a reply to a message I sent five days ago

    1 vote
    0 comments  ·  Admin →
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