Website improvements

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  1. forget all this crap

    provide an easy way to unsubscribe.

    7 votes
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. Frequent email tips rather than news of how many more papers have been added

    Frequent emails "How to Search" tips. I spend hours trying to get the right combinations of search term(s) into the correct box(es) that will render desired hits.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. £1 subscription probkems

    I'd like to get an £1 subscription please. I had one last time it was offered, but don't seem to be able to get another today. And now it will soon be too mater to be able to get one. Advice please.

    1 vote
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    4 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  5. 30 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. All titles

    Allow us to vote on a full list of available titles to add to the site !!

    2 votes
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  7. List of titles not yet online

    Can we please have a list of titles not yet online, for reference?

    0 votes
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    0 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. I have an unlimited account. So far this morning twice a search has left me on a blank page with "no data available" message.

    HELP! I have an unlimited account. Twice this morning searches resulted in blank pages with "no data available" statement. Twice again on another search I got the message to tell you that there was error "viewer/bl/00000346/18740701/021/00003." What now????!!!! Brenda Turner

    1 vote
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    2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. A more efficient website. I struggled for half an hour to move the page of a newspaper and it did not work.

    MAKE this site easier to use. We have paid for a month sub and will be claiming this back, as the site did not assist in our research whatsoever.

    1 vote
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    Closed - Completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Focus resources on more titles/editions, not website improvements

    While it is commendable that you want to improve the user experience, for those of us sorely missing key titles or editions from the site, it would be better to focus resources there. I'd rather not have these bells and whistles that people are asking for, if it means I can have more titles/editions on the site, especially from under-represented parts of the country. If the title I want is not covered, it doesn't matter how improved your search facility is!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Blue boxes

    I would like to suggest you stop using the blue boxes the highlight the search terms used when viewing a article. Sometimes it blocks out the entire word and makes it harder to read.

    0 votes
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    2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  13. password

    Get the password reset working. I sign up over a week ago and still can't sign in. no one has replied to my email.

    1 vote
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    Closed - Completed  ·  2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
  14. Answer your messages still waiting for a reply after five days

    still not had a reply to a message I sent five days ago

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. I have unticked the auto renew box every time and when I log in again the tick to renew is there again. I do not want to auto renew

    I do not want to auto renew but the tick is always in the box even when I keep deleteing it. You say I can cancel at any time. I do not want to auto renew.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. 5 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Newspaper found on ipad access but not on main Mac

    Have pages from The Yorkshire Telgraph and Star for October 1914 found using my iPad at home but when I go to the main home computer this title is not even in the list of newspapers! What's happening?

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Your SUMMER01 offer does not work. You should have a section for help and advice which is of some use.

    No good having a special offer if one cannot take it up. I have tried three times to pay the £1 sub, but each time I get taken back to a panel which says "is it for myself, or a gift?" Then the whole tyhing time expires.

    3 votes
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    Closed - Completed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    Closed - Completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Larger windows to view articles

    Enlarge window to view articles.

    0 votes
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    2 comments  ·  feedback  ·  Flag idea as inappropriate…  ·  Admin →
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