Improve resolution of PDFs, or just let us download the original image
The PDFs we get to download now are in some cases completely unreadable because the image resolution is far too low. This is especially disappointing when you save the PDF, and come back to do some work from it later on only to find it's a unusable.
Why can't we download high resolution images instead?
We will take a look at the options for this.
i just signed up and paid only to find out about this massively annoying problem. I won't renew my subscription, the service is completely useless!
And still unreadable PDF's. And that's what I paid for. Will not renew my subscription either as I understand it will not be changed anyway. Already found better alternatives like https://go.newspapers.com/
Aidan Waters commented
I've found that PDFs I downloaded in 2013 are much higher resolution than if I downloaded the same page now (1990kb compared to 720kb). The more recent version is illegible. Why is this?
I see this has been open for *five years* so I doubt anything will change, but just came to add my voice. I can already take a screenshot of the high quality image, so why not just enable high quality PDFs? We all pay enough for a subscription to cover the small increase in bandwidth this would create.
Kyle May commented
Very disappointed by this! Just signed up for a subscription and it turns out the downloaded pdfs are massively compressed compared to the version you see in the viewer. Ludicrous!
My guess is it's intentional behaviour to some extent; it keeps you locked into a subscription rather than creating your own local archive.
The compression applies to PRINTING too, which is just nuts. Won't be renewing my subscription.
Simon Cains commented
and 4 1/2 years later still no improvement. This 1905 paper is very clear when viewing the site, but try reading the pdf without getting a headache !
So is this EVER going to be reviewed?????
I've raised this issue a number of times - the PDFs are useless. On 12 June 2015 you said you would "take a look at the options". Almost two years later, nothing has changed. You clearly chose the "ignore it, it will go away" option. Not good customer service.
Lee Ann commented
The downloaded pdfs are nearly illegible. They're pretty much worthless, in fact. Is there any hope for better quality coming in the future? And OCR within the PDF would be nice, too. Have you seen the Australian National Library's online newspaper collection? Maybe you could buy the same software as they use. Their site is pretty much perfect.
Josh Renaud commented
I agree. The downloaded PDFs should also include the OCRed text.
Since it doesn't, I tried to run the images through several different OCR softwares (Acrobat Pro, Prizmo, etc). No matter how much I tweaked, none of them could recognize much of anything beyond headlines because of the extreme compression and low resolution.
Overall, I am very disappointed in the quality of the downloaded PDFs. I'm paying for this!
Jim McLaughlin commented
Why on earth did you change the download system? It was so simple before. Now it's convert to Word, send to cloud, take out a subscription for Adobe etc. When you do get an article out it's unreadable. Talk about going backwards.
I use a big monitor (actually a virtual VERY big monitor) and take a screen shot
Chris Gavin commented
Wholeheartedly agree with the need for resolution improvement, many downloaded pages are almost impossible to read. Not a problem at NLS but sadly they only go up to 1900.
Increasing the size of the viewing window would help wiht the taking of screen shots.
Simple, get your fingers out! A message says you are working on better resolution PDFs in September 2014, which should be a few days' work but you haven't implemented anything yet. Plans are no good, do something.
Stuart Morgan commented
Note, the only current workaround to this problem is to take screenshots when viewing the page in the browser.